Privacy Policy

Last updated: September 2025

Introduction

Wellspring is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Schedule a consultation
  • Subscribe to our newsletter
  • Communicate with us

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Schedule and manage consultations
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Wellspring
6 Church Street, Carlisle CA3 8RF, United Kingdom
Phone: +44 1228 934 205
Email: [email protected]